Our commitment to our core values is the foundation stone of our business and driver of our future growth.
We focus on our client's needs to develop a clear understanding of their requirements so we can deliver solutions to meet their expectations. Client satisfaction is the ultimate measure of our success.
The strength of any businesses is the relationship it has with its customers, suppliers, staff and advisors. We as advisors treat this relationship with the upmost respect; the relationship is our investment in your business. It is in everyone's interest that this relationship is a long term investment, and is of critical importance to us. We endeavour to establish and maintain the relationship through all phases of our client's business life from business start up through to retirement and beyond.
We provide a high quality professional personal service which is partner led and is based on a comprehensive understanding of the client's needs. We adapt this service to meet the constantly evolving challenges facing each individual business. We endeavour to approach each assignment with the confidence that we can provide a service of superior quality. Our approach is that it's not who's right but what's right, that matters.
Honesty & Integrity
The partners and staff of the firm act with honesty and integrity at all times to provide an independent law abiding professional services in the strictest confidence. We are in the position of having access to information and have knowledge of your business which is privileged and we will not compromise this position of trust.
We will seek to attract, develop reward and maintain the best staff to meet and exceed client expectations and ensure the future success of our own business and those of our clients. We commit to a programme of continuous professional training and education.
Individually and collectively we strive to achieve what is best for our clients, our staff, our profession and our wider community. We endeavour to achieve this through participation, encouragement and support.
Quintas work closely with our 3 nominated charities, Breast Cancer Awareness, Marymount Hospice and Cork Simon Community. We regurlarly engage in fundraising activities on their behalf including hosting Coffee Mornings, running the Cork City Marathon and Sponsorship of various events.
We participate in the Small Business Advice Programme, which is a voluntary response by the business community to the challenges that the recession brings for small business.
We also participate in Boardmatch the unique Irish Charity which focuses on the improvement of Corporate Governance in the Charity sector in Ireland.
You the client are the most important people in the office and as a client you have:
- Needs, which we endeavor to understand.
- Requirements we strive to achieve.
- Expectation's we aspire to meet.
As a client you measure our performance through our ability to provide a professional service and client orientated solutions. We measure our success through client satisfaction. We thank you for the opportunity to assist you and endeavor to provide you with a quality service.
We have set standards which we seek to deliver consistently follows:
- Meet regularly to discuss your business and our service and how best to optimise the relationship for your benefit.
- Be transparent with our fees so you are informed at all times and there are no surprises.
- Reply to correspondence promptly.
- Correspond regularly to update you on progress of assignments.
- Return calls within an acceptable period of time (24 hours).
- Be available for appointments at short notice.
- Provide a confidential service in a professional yet friendly manner.
- Recruit and train our staff to the very highest of standards to ensure your business success.
- We will be understanding and approachable should you wish to make observations on our service or are dissatisfied in any way.
- We will allocate resources to all assignments in an appropriate and cost effective manner, putting the right person on the job at all times.
- Above all we will deliver what we promise.